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Frequently Asked Questions

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MLM software is a management system that automates core operations of a multi-level marketing business. It handles genealogy management, commission calculations, payouts, distributor onboarding, reporting, inventory, and e-commerce integrations, all in one centralized system. It’s used by companies that sell through networks of independent distributors, helping them manage sales, recruitment, and complex compensation structures efficiently.

We support all major compensation plans, including:

Custom compensation plan development is also available.

Yes. Infinite MLM Software is fully customizable. The UI, workflows, dashboards, compensation logic, integrations and branding can all be customized to your needs.

Absolutely. While the platform is built to support enterprise-grade MLM operations, it is fully scalable and can be made to fit businesses of all sizes from new startups to fast-growing mid-sized companies.

Yes. A sandbox environment allows testing and previewing compensation changes.

Infinite MLM Software supports major global and regional payment gateways, including PayPal, Stripe, Razorpay, Authorize.net etc. Additional gateways can be integrated based on your regional or business requirements.

Yes. All commissions, bonuses, ranks and reward payouts are calculated automatically according to your compensation plan, ensuring accuracy, transparency and zero manual errors.

Yes. The platform supports automated payouts through bank transfers, UPI, crypto payments, and internal e-wallet transfers. This enables faster, secure, and convenient payment processing for distributors.

Yes. The software includes complete tax management, automated invoice generation, and exportable financial reports to support accounting and compliance requirements.

The setup time varies based on your requirements. Standard implementations can be deployed quickly, while custom compensation plans or advanced modules may require additional development time. We provide a clear deployment timeline before the project begins.

We offer ongoing technical support to ensure smooth operation. This includes bug fixes, regular platform updates, feature improvements, detailed documentation and access to optional premium support packages for businesses that need priority assistance.

Yes. We provide training resources, including admin training sessions, distributor onboarding assistance, video tutorials, walkthrough guides and full documentation to help your team get started quickly and confidently.

We follow a one-time payment model. Additionally, we offer custom pricing packages based on your specific requirements and the features you choose. See more information on our pricing page.

Customization costs are typically billed separately and depend on the complexity of your compensation plan, integrations, and additional modules. A detailed estimate is provided before development begins.

Yes. You can request a live product demo to explore the features, workflows, and capabilities of Infinite MLM Software before making a purchase decision.

Yes. The system includes a visual genealogy tree, real-time downline updates and automated commission/bonus calculations.

Yes. Each distributor gets a personalized dashboard where they can easily track their earnings, rank progress, referral links, team performance, wallet balance, bonuses and payouts, all in one place.

Yes. We support multiple currencies and more than 10 languages for global operations.

Yes. We offer fully branded Android and iOS apps with all major MLM features.

Yes. The e-wallet, e-pin, and automated payout tools are part of the core system.

Yes. We offer integrations with third-party tools like CRM, ERP, email/SMS gateways, and e-commerce systems like Shopify, WooCommerce, Magento, and OpenCart.

Yes. Your platform is 100% White Label—your brand, domain, logo, and identity. Distributors will see your company, not a software vendor.

Yes. We support Bitcoin, USDT, Ethereum, and other crypto wallets for automated payouts and registrations, in addition to traditional payment gateways.

Submit the Contact form or email your requirements to support@ioss.in. You’ll receive a detailed quote within 24 hours.

We use a powerful, modern technology stack including PHP/Laravel, Python, Django, Node.js and scalable database architectures.

Automated daily backups and multi-location redundancy ensure that the platform can be restored quickly with no data loss, including genealogy and wallet balances.

We use enterprise-grade security measures such as SSL encryption, two-factor authentication, detailed activity logs, IP blocking, PCI-friendly transaction handling and a secure database architecture to protect your data and system at every level.

Yes. Infinite MLM Software is built to support GDPR, DPA, and PCI compliance standards, ensuring secure data handling and adherence to global privacy and protection regulations.

We safeguard all distributor and transaction data through encrypted storage, secure servers, advanced firewalls, regular backups and strict role-based access controls. These measures ensure that sensitive information remains protected at every stage.

Yes. Administrators can assign highly granular user roles and permissions, while the system automatically records detailed activity logs for complete accountability and security monitoring.

We sign a strict NDA and Confidentiality Agreement before starting the project. Your compensation logic, data, and business workflows remain completely private.

Yes. The platform supports global MLM compliance and helps maintain ethical operations.

Yes. Built-in validations prevent unethical or non-compliant configurations.

Yes. We offer secure data migration from your existing system.

We perform regular automated backups to keep your data safe.

If you discontinue the software, your data is safely exported and provided to you as per the agreed contract terms. We ensure it is delivered in a secure, accessible format.

Yes. Infinite MLM Software offers integration with major e-commerce platforms such as Shopify, WooCommerce, Magento, OpenCart, BigCommerce and other custom-built online stores.

Yes. We provide a wide range of powerful add-ons designed to improve your MLM operations. These include inventory management, CRM, lead capture modules, complete e-commerce functionality, ticketing/support systems, payout modules, and other business tools that can be added based on your needs.

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