Infinite MLM software maintains a focused support system which is designed to handle queries based on several techniques viz, tickets, web forums and telecalls. The ticket system works in a unique way. It generates tickets for the queries in a priority-based manner and checks the status periodically. The support also features some default solutions and other options using which the users can find out the answers to frequently asked enquiries. Our support system also features Email alerts, canned replies, attached files, spent time on each ticket, responses and rating of article’s, prevention of spam, presentations, multilingual and more.
A modernized integrated support system to manage customer queries over various sources such as emails, web forms, and telecalls.
To plan and organize tickets based on the priority and examine the status, and keeping updated on the following resolution.
Custom designed fields to get the exact information on the products, apart from requesting and replying.
A modernized integrated support system to manage customer queries over various sources such as emails, web forms, and telecalls.
Infinite MLM Software
