Live On Plus is a forward-thinking Italian company specializing in the online sale of wellness and home care products. More than just a retailer, it is a community-centered platform that aims to empower individuals and families through a collaborative business model. The brand’s core philosophy: “Connect, collaborate, grow: your network, your strength. A world of opportunities awaits you!”, underscores its commitment to personal development, mutual success, and collective well-being.
Live On Plus recognized the need to digitize and scale its operations to support a growing member base and increasingly complex workflows. The primary goal was to implement an advanced MLM software platform that could simplify internal processes, support e-commerce activities, enhance network communication, and offer a seamless experience to users across all levels of the organization.
To fulfill its vision of becoming a digital-first, community-driven enterprise, Live On Plus partnered with a leading MLM software provider. The selection process emphasized flexibility, scalability, and the ability to tailor the platform to match the company’s evolving business needs. From the outset, the implementation focused on deep system integration, user experience, and the creation of a feature-rich, scalable platform.
A centralized management system that enables administrators and leaders to oversee distributor activities, sales performance, and organizational metrics in real time.
A structured system to track distributor progress through volume points, ensuring accountability, transparency, and motivation throughout the network.
➠ E-commerce Online ShopA fully integrated online store offering a smooth shopping experience, complete with intuitive navigation, secure checkout, and product catalog management.
Role-based access controls for employees and managers, ensuring data security and organized internal workflows.
An internal customer service module that helps users raise support tickets, track issue resolution, and ensure timely follow-up from the support team.
Reward mechanisms designed to recognize and incentivize entrepreneurial performance and leadership within the distribution network.
Virtual wallets for distributors to manage their commissions, bonuses, and other financial transactions, all within a secure and user-friendly interface.
Customized user roles and access levels tailored for different types of users, such as customers, distributors, and administrators, to enhance functionality and usability.
Seamless support for multiple payment methods to enable fast, secure, and global transactions for both product purchases and commission payouts.
The foundational MLM model is based on a unilevel structure, which promotes simplicity in hierarchy, transparency in commission distribution, and ease of management for growing networks.
Custom workflows for user and admin registration to cater to different onboarding needs and access controls.
Support for distinct account types, including family memberships with group benefits and individual customer accounts with personalized shopping features.
Users can seamlessly transition between account types (e.g., family to customer), unlocking access to new shop features and earning opportunities.
Structured career levels to guide distributor growth, offering clear milestones, recognition, and role-based progression within the network.
A diversified compensation structure offering multiple bonuses for sales activity, leadership development, and entrepreneurial contributions.
Dedicated administrative and reporting areas for managerial roles, designed to facilitate deeper insights and leadership engagement.
Additional incentive plans for managers, including leadership bonuses, global performance rewards, and year-end recognition benefits.
Integration with multiple payment providers including Stripe, PayPal, and cash handling systems, along with internal e-wallets, for both deposits and payouts.
Full platform support for both English and Italian languages, ensuring accessibility for a broader regional audience and fostering inclusive growth.
A system designed to manage internal team roles, responsibilities, and performance, ensuring a structured and efficient work environment.
An enhanced helpdesk and support tracking solution to address member inquiries, resolve issues, and maintain high levels of satisfaction and trust.
A secure and compliant identity verification system that helps ensure transparency and regulatory alignment during user onboarding.
Dynamic reporting capabilities with options to export reports in PDF and Excel formats, enabling business analysis, audits, and strategic planning.
Throughout the project, the software provider worked in close coordination with Live On Plus to build a truly customized platform. The partnership emphasized agility, open communication, and proactive support, ensuring that the system met both current requirements and anticipated future growth.
The deployment of the new system was carefully managed to minimize disruption to ongoing operations. A phased rollout approach, combined with regular system evaluations and feedback loops, allowed for fine-tuning and optimal platform performance from the outset.
Since implementing the new MLM software, Live On Plus has seen measurable improvements in distributor engagement, operational productivity, and customer satisfaction. The platform’s custom-built features have empowered members, supported leadership development, and positioned Live On Plus as an emerging leader in Italy’s wellness and home care market. The transformation has laid a scalable foundation for sustainable growth and international expansion.
Infinite MLM Software
