Infinite Open Source Solutions LLP, the company behind Infinite MLM Software, has 17 years of experience. This page lists the security certifications it holds, links to the documents behind them, and explains how hosting, uptime and support work.
Documents on file
Everything on this page in one table, with links to the source documents.
| Item | Detail |
|---|---|
| Company | Infinite Open Source Solutions LLP |
| Experience | 17 years |
| Information security | ISO/IEC 27001:2022 certified (certificate, PDF) |
| Controls audit | SOC 2 Type II (report, PDF) |
| Service terms | Service level agreement |
| Release history | Changelog |
Infinite Open Source Solutions LLP is certified to ISO/IEC 27001:2022, the international standard for information security management systems. The certificate is available as a PDF.
It certifies how a company manages information security risk. An independent certification body issues it, not ISO, and it applies only within the scope written on it.
It does not certify that a particular product is free of vulnerabilities. It is evidence about the company’s security management, not a guarantee about any single release.
Certification body
Which independent body issued it.
Scope statement
What the certificate actually covers.
Issue and expiry dates
Whether it is current.
Edition of the standard
ISO/IEC 27001:2022 is the current edition named here.
The company has a SOC 2 Type II report, written under American Institute of CPAs (AICPA) standards. The report is available as a PDF.
Audit period
The dates the controls were tested.
Trust services categories
Which categories are in scope.
Exceptions
Anything the auditor noted.
Auditing firm
Who carried out the audit.
A Type II report tests whether controls operated effectively over a period of time, not only whether they were designed well. It looks at how the controls behaved in practice.
The report follows AICPA standards, so it is read the same way by auditors and procurement teams familiar with SOC 2.
The service level agreement states that Infinite MLM Software is deployed to the customer’s hosting server. On your own server, availability depends on the server, network and operating system you choose.
On the customer’s hosting server, as set out in the service level agreement.
The server, network and operating system you choose for your deployment.
The agreement lists issues arising from operating systems, third-party software, hardware or network infrastructure as outside support scope.
Questions about availability for a specific deployment can go to the team through the contact page.
According to the service level agreement, support is available by phone, email, WhatsApp or another channel the customer prefers, with remote or on-site assistance as needed. Telephone and email support hours are those stated in the sales agreement.
Phone
Another channel
The one you prefer
Support can be remote or on-site, as needed. Phone and email hours are those stated in your sales agreement.
The FAQ answers common questions. The full terms are in the service level agreement.
Infinite MLM Software has a published use case on loading a very large, unbalanced binary genealogy tree, and a migration service for companies moving from another platform.
How many members a deployment can support depends on what is counted and on how lopsided the network is. Be clear about which of these you mean.
Registered members
Everyone with an account in the system.
Active members
Members who are currently active.
Concurrent members
Members using the system at the same time.
Network shape
A lopsided tree is not the same as a balanced one.
Define what you count
Registered, active or concurrent members.
Test with your own data
Size it against a trial that uses your real network.
Plan the move
Use the migration service if you are coming from another platform.
Software updates are listed in the changelog.
The company behind it, Infinite Open Source Solutions LLP, is certified to ISO/IEC 27001:2022. The certificate is available as a PDF on this page.
No. ISO/IEC 27001 certifies how a company manages information security risk within a stated scope. It does not certify a product as free of vulnerabilities.
It tests whether controls operated effectively over a period of time, not only whether they were designed well.
According to the service level agreement, it is deployed to the customer’s hosting server, so availability depends on the server, network and operating system you choose.
By phone, email, WhatsApp or another channel you prefer, with remote or on-site assistance as needed. Phone and email hours are stated in your sales agreement.
It depends on whether you count registered, active or concurrent members and on how lopsided your network is. Size it against a trial that uses your own data.
To ask about certifications, hosting or support terms, use the contact page. To see the software, book a demo.
