Cookies Policy

1.Introduction

This Privacy and Cookie Policy explains how we collect, use, share, and safeguard your personal data, and how you can control or limit the use of your data.

Infinite Open Source Solutions LLP (IOSS), based in Calicut, India, is the software and website development company responsible for operating https://infinitemlmsoftware.com/

When you browse or interact with our website either as a guest or a registered user we may collect various types of personal information. This data is used to enhance website functionality, deliver improved and personalized services, tailor the advertisements you see, and market relevant products or services based on your preferences.

Please review our website’s Terms and Conditions for more details.

While we aim to protect your information, we are not responsible for the privacy practices or content of third-party websites, external applications, or your chosen internet browser. However, we work with trusted third-party services including search engines and advertising platforms such as Google to deliver certain features and advertising.

We may also share the information we collect with our subsidiary companies, where applicable. This Privacy and Cookie Policy outlines how your personal data is used and the measures you can take to manage or limit that use.

2. What Information We Collect

We may collect the following categories of data:

2.1 Information You Provide Directly:

Name, email, phone number and other contact details
Account registration details
Any communication you have with us via forms, emails, or support

2.2 Information Collected Automatically:

IP address, browser type, OS, device information
Location (via IP address or device GPS, with permission)
Usage data (pages visited, time spent, clicks, etc.)

3. Lawful Basis for Processing Your Data

We process your personal data only when we have a lawful basis to do so under Article 6 of GDPR. These include:

Consent: You have explicitly given us permission (e.g., cookie consent banner, marketing opt-in).
Contractual necessity: Processing is required to fulfill a contract (e.g., service delivery).
Legitimate interests: For analytics, site security, fraud prevention or personalized user experience (where your rights do not override our interests).
Legal obligation: To comply with applicable laws and regulations.

4. Cookies Policy

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, enhance functionality, and serve personalized ads.

4.2 Types of Cookies We Use

Type	Purpose
Strictly Necessary	Essential for site functionality, such as login and session management.
Preferences	Store your language, location, and interface settings.
Analytics	Help us understand how visitors interact with the site (e.g., Google Analytics).
Marketing	Track your browsing habits to show relevant ads (e.g., via Google Ads, Meta).
Social Media	Enable sharing and logins via platforms like Facebook, LinkedIn, or Twitter.

4.3 Third-Party Cookies

We use services like Google, Facebook, and LinkedIn that place cookies via our website. These third parties may collect data across websites to build a profile of your interests. You can view their respective privacy policies for more details.

We do not have access to third-party cookies and they cannot access ours.

5. Cookie Consent and Management

5.1 Consent Banner

Upon your first visit, you will see a cookie consent banner requesting your permission to use non-essential cookies (e.g., analytics, marketing). This is in compliance with Article 7 of the GDPR and the ePrivacy Directive. You can accept all, reject all, or customize your preferences.

Essential cookies will always be enabled.

5.2 Manage or Withdraw Consent

You can change or withdraw your cookie consent at any time:

Via the Cookie Settings link in the website footer.
By clearing your browser cookies or using your browser’s privacy settings.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

Customer data: up to 6 years after the last transaction (for accounting/legal compliance).
Marketing data: until you withdraw consent or become inactive for 2 years.
Web analytics logs: anonymized and stored for up to 13 months.
Contact form submissions: retained for up to 12 months.

Retention periods are periodically reviewed. Once no longer needed, data is securely deleted or anonymized.

7. Data Subject Rights

Under the GDPR, you have the right to:

Access the personal data we hold about you.
Rectify inaccuracies.
Request erasure (“right to be forgotten”).
Restrict or object to processing.
Withdraw consent at any time.
Data portability (receive data in a machine-readable format).
Object to automated decision-making or profiling.

To exercise your rights, please contact us at: