2.1 Information You Provide Directly:

• Name, email, phone number and other contact details
• Account registration details
• Any communication you have with us via forms, emails, or support

2.2 Information Collected Automatically:

• IP address, browser type, OS, device information
• Location (via IP address or device GPS, with permission)
• Usage data (pages visited, time spent, clicks, etc.)

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, enhance functionality, and serve personalized ads.

4.2 Types of Cookies We Use

Type	Purpose
Strictly Necessary	Essential for site functionality, such as login and session management.
Preferences	Store your language, location, and interface settings.
Analytics	Help us understand how visitors interact with the site (e.g., Google Analytics).
Marketing	Track your browsing habits to show relevant ads (e.g., via Google Ads, Meta).
Social Media	Enable sharing and logins via platforms like Facebook, LinkedIn, or Twitter.

4.3 Third-Party Cookies

We use services like Google, Facebook, and LinkedIn that place cookies via our website. These third parties may collect data across websites to build a profile of your interests. You can view their respective privacy policies for more details.

We do not have access to third-party cookies and they cannot access ours.

5. Cookie Consent and Management

5.1 Consent Banner

Upon your first visit, you will see a cookie consent banner requesting your permission to use non-essential cookies (e.g., analytics, marketing). This is in compliance with Article 7 of the GDPR and the ePrivacy Directive. You can accept all, reject all, or customize your preferences.

Essential cookies will always be enabled.

5.2 Manage or Withdraw Consent

You can change or withdraw your cookie consent at any time:

• Via the Cookie Settings link in the website footer.
• By clearing your browser cookies or using your browser’s privacy settings.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

• Customer data: up to 6 years after the last transaction (for accounting/legal compliance).
• Marketing data: until you withdraw consent or become inactive for 2 years.
• Web analytics logs: anonymized and stored for up to 13 months.
• Contact form submissions: retained for up to 12 months.

Retention periods are periodically reviewed. Once no longer needed, data is securely deleted or anonymized.

7. Data Subject Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccuracies.
• Request erasure (“right to be forgotten”).
• Restrict or object to processing.
• Withdraw consent at any time.
• Data portability (receive data in a machine-readable format).
• Object to automated decision-making or profiling.

To exercise your rights, please contact us at: 📧 support@ioss.in
We aim to respond within 30 days.

8. Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal data from children. If we learn that a child under 16 has provided us with data, we will delete it immediately.

9. Data Security

We implement strong technical and organizational measures to protect your data, including:

• SSL encryption for data transmission
• Encrypted passwords
• Access control and role-based restrictions
• Secure server infrastructure

Despite this, no internet transmission is 100% secure. You use our site at your own risk.

10. Changes to this Policy

We may update this policy from time to time. When we do, we will:

• Post the revised version on this page
• Update the “Last Updated” date below
• Notify users of material changes via website banner or email (where applicable)

11. Contact Us

If you have questions or wish to exercise your rights, please contact:

Last Updated: 26 August 2025