CRM User Dashboard

How to view the status of Leads ? Go to CRM – Dashboard Click on Dashboard sub-menu to view the total ongoing, accepted, rejected leads. It also displays your current follow up, missed follow up, recent lead information details.   There are four icons under the following fields Edit Lead Add followup Next followup date […]

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What Does a CRM Dashboard Track and Analyze?

Click on Dashboard sub menu to view the total ongoing, accepted, rejected leads. It also displays your current follow up, missed follow up, recent lead information details. To get detailed reports of the leads click on the icon shown in the screenshot and update the necessary: Lead Added Date Next Follow-up Date Level of Interest […]

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How is the ticket system handled?

Click on the Support Center menu on the left panel of the window to operate the ticket system. How to view existing Tickets? Click on My Tickets tab and enter the following details: Ticket ID: Enter the ticket ID from dropdown. Category: Select the category from dropdown. Priority: Select the priority from dropdown. Status: Select […]

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Is it possible to track the performance of replicated sites?

Click on the Replica Site submenu under Tools to configure the replication site. You can see two sections: Current Banner which shows the currently updated banner. Upload Top Banner where you upload banners. Now, to upload the top banner, click on the button that says ‘Upload’ and after uploading, the message “Top banner updated successfully” […]

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How are administrators and users communicated ?

Click on the mailbox menu on the left pane of the window where you can see additional features. It’s from here, you communicate with other users or admin. You can see the Inbox in the opened page, from where you can compose mails. To compose a mail click on the ‘compose’ option. Enter the necessary […]

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E-Pin Transfer

Click on the E-Pin Transfer sub-menu to view the E-Pin Transfer report by entering the username, From Date To Date as shown in the below screenshot. Click on the submit button and it displays the E-Pin Transfer report as shown in the below screenshot.

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